Refund Policy

Effective Date: January 1, 2026

Welcome to Nam Porutham (https://namporutham.com). This Refund Policy outlines the terms related to payments, cancellations, and refunds for our services.

1. General Policy

All payments made on Nam Porutham are final and non-refundable.
Once a subscription or service is activated, it cannot be canceled for a refund.

2. Paid Services

Our platform may offer paid services such as:

Premium membership plans
Profile highlighting or boosting
Additional matchmaking features

These services are provided on a prepaid basis, and no refunds will be issued once activated.

3. No Refund Scenarios

Refunds will not be provided in the following cases:

Change of mind after purchase
Not finding a suitable match
Lack of usage of the service
Account suspension due to violation of Terms & Conditions
Providing incorrect or incomplete information

4. Exceptional Cases

Refunds may be considered only under the following conditions:

Duplicate payment due to technical error
Payment deducted but service not activated

In such cases, users must contact us within 3–5 working days of the transaction.

5. Processing of Refunds

Approved refunds (if any) will be processed within 7–10 business days
Refunds will be credited to the original payment method

6. Payment Security

We use secure payment gateways to ensure safe transactions. However, Nam Porutham is not responsible for issues arising from third-party payment providers.

7. Contact Us

For refund-related queries or support:

Phone: +91 9025352515
Email: namporutham@gmail.com
Website: https://namporutham.com